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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Pat Pellegrini

September 14, 2023

5  out of  5 rating by Pat Pellegrini
"Friendly, professional and efficient."

Mance McCallIII -DNR-

September 14, 2023

5  out of  5 rating by Mance McCallIII -DNR-
"I have been a state farm customer for 35 years and I have never had a complaint and if I had an issue, State farm would always do everything to fix it."

Ricky Redmon

September 13, 2023

4  out of  5 rating by Ricky Redmon
"I have been a customer of Mr Derrick Elzey,s State Farm Insurance for 6 months.Sure my premiums are going up after the first 6 months, (Horible)! I will say though every time I call with a concern Ms Sharon as well as the other agents have been very respectful, extremely helpful and knowledgeable when resolving any insurance issues that I personally have had! Would I recommend this StateFarm to others, Yes I haven't had any reason not to.! As far as premiums what can we do when residing in a congested Metropolitan City?????"

Bruce D'Aloisio

September 7, 2023

5  out of  5 rating by Bruce D'Aloisio
"Super service, Sharon was able to answer all the difficult insurance questions! If you need any type of insurance Sharon at State Farm Insurance is the go to agent!"

Ashley Barcus

August 29, 2023

5  out of  5 rating by Ashley Barcus
"Derrick is knowledgeable and well spoken. He is willing to go through every detail and answer any questions to make sure you understand everything. He has equipped an amazing staff that are just as knowledgeable. Recently saw they did a bookbag driver, and while not insurance related, it makes me happy as a mom/local to see them giving back to the children in the surrounding community. If you have any insurance needs, they are the ones to call."

John

August 16, 2023

5  out of  5 rating by John
"We have been working with Sharon for few years now. She is wonderful to work with. Sharon took the time after our accident to call us and see how we were. Also called to check on the status of our vehicle. Highly recommend Sharon to anyone.👏👏"

Jack Kumer

July 19, 2023

4  out of  5 rating by Jack Kumer
"The staff at State Farm Insurance have always been polite, helpful and easy to talk with. They listen to my concerns when there have been insurance issues and are detailed explaining policies. Derrick is coherent and friendly. He helps in addressing my needs and coverage."

Gloria Mann

July 17, 2023

5  out of  5 rating by Gloria Mann
"The staff were professional courteous, knowledgeable, patient, and extremely helpful!"

WM Forrest

July 9, 2023

5  out of  5 rating by WM Forrest
"Outstanding customer service!!! Madison was amazing. She is the definition of customer service, she went over and above in her explanations and answered all questions in great detail, leaving me feeling like I'd just spoken with a best friend."

Erin Bunting

June 28, 2023

5  out of  5 rating by Erin Bunting
"I worked with Madison to bundle my auto and home. She was very informative and pleasant to work with (and saved me hundreds of dollars a year! with better coverage than I previously had). Everyone needs a local auto and homeowner agent!"

Tracy Goodwine

June 26, 2023

5  out of  5 rating by Tracy Goodwine
"Sharon Swartz was very continuous and very informative."

Juanita Laird

June 22, 2023

5  out of  5 rating by Juanita Laird
"Very helpful and friendly"

Robert Engelhardt

June 15, 2023

5  out of  5 rating by Robert Engelhardt
"Jeffrey from State Farm was excellent in providing service for my Home owners and Auto Insurance. 5 STAR PLUS"

Zack Hitchens

June 12, 2023

5  out of  5 rating by Zack Hitchens
"Jeff was very professional and he assisted me with all my needs"

Unique Milbourne

June 5, 2023

5  out of  5 rating by Unique Milbourne
"I had the pleasure of speaking w| Madison, she was very helpful w| getting me a reasonable quote. Truly appreciated her!"

Eduardo Veiga

May 18, 2023

5  out of  5 rating by Eduardo Veiga
"I was just on the phone with Jeffery. More thorough and kinder is impossible. Gives great comfort to know there is such capable people on the other end of the insurance policy."

Hungry Guy

May 15, 2023

1  out of  5 rating by Hungry Guy
"Don't bother. These crooks start you off cheap blaming price increases on the state. A business model similar to the cable company. They try to sell packages and credit cards. We all know the lady asking about life insurance is as bad as the extended warranty people. I believe there are plenty of competitive prices, if you are someone who doesn't need a claim. My mom has a tree fall on her house and car and she never got the compensation to pay the bill in full. She had car and home owners insurance. Risky business trusting these guys."

Karen Elliott

May 12, 2023

5  out of  5 rating by Karen Elliott
"I worked with Jeffrey Miller to transition from my current homeowner's insurance to a new policy with State Farm. He was excellent. Jeffrey answered all of my questions with professionalism and a great attitude. He is personable and proficient. I would highly recommend him to assist with any insurance needs and look forward to working with him in the future if the need arises."

Richard Moore

May 10, 2023

5  out of  5 rating by Richard Moore
"Very easy to talk to , great customer service . 5 stars easily"

Shanika Bland

May 10, 2023

5  out of  5 rating by Shanika Bland
"Jeff is the best!"

Mike Cambell

May 8, 2023

5  out of  5 rating by Mike Cambell
"Always willing to help and answer Questions, they are a very reliable team. Really Enjoy working with Sharon in my decision making on insurance needs through State Farm she has a very professional quality and is very helpful. State Farm is a quality insurance company"

shanna garcia

April 17, 2023

5  out of  5 rating by shanna garcia
"Madison Surf was very patient and made sure that I understood my policies , which I am highly grateful for. I would most definitely refer family and friends ."

Thekidfontana

April 3, 2023

5  out of  5 rating by Thekidfontana
"Thank you, Derrick, for great customer service and caring about what best fits my finances for amazing coverage! Best around no doubt! Got coverage for Home, Auto and Life bundled!"

Cory Mike

March 24, 2023

5  out of  5 rating by Cory Mike
"A++ Elzeys State Farm office always goes above and beyond."

Meg Mulford

March 24, 2023

5  out of  5 rating by Meg Mulford
"Even though I didn’t go with this company. Madison was amazing!!! I’m a single mom who works nights so I was exhausted when talking to her and she was sooo sweet and related to me and made my day with her positive attitude. I would recommend anyone to her."