Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eduardo Veiga

May 18, 2023

5  out of  5 rating by Eduardo Veiga
"I was just on the phone with Jeffery. More thorough and kinder is impossible. Gives great comfort to know there is such capable people on the other end of the insurance policy."

Hungry Guy

May 15, 2023

1  out of  5 rating by Hungry Guy
"Don't bother. These crooks start you off cheap blaming price increases on the state. A business model similar to the cable company. They try to sell packages and credit cards. We all know the lady asking about life insurance is as bad as the extended warranty people. I believe there are plenty of competitive prices, if you are someone who doesn't need a claim. My mom has a tree fall on her house and car and she never got the compensation to pay the bill in full. She had car and home owners insurance. Risky business trusting these guys."

Karen Elliott

May 12, 2023

5  out of  5 rating by Karen Elliott
"I worked with Jeffrey Miller to transition from my current homeowner's insurance to a new policy with State Farm. He was excellent. Jeffrey answered all of my questions with professionalism and a great attitude. He is personable and proficient. I would highly recommend him to assist with any insurance needs and look forward to working with him in the future if the need arises."

Richard Moore

May 10, 2023

5  out of  5 rating by Richard Moore
"Very easy to talk to , great customer service . 5 stars easily"

Shanika Bland

May 10, 2023

5  out of  5 rating by Shanika Bland
"Jeff is the best!"

Mike Cambell

May 8, 2023

5  out of  5 rating by Mike Cambell
"Always willing to help and answer Questions, they are a very reliable team. Really Enjoy working with Sharon in my decision making on insurance needs through State Farm she has a very professional quality and is very helpful. State Farm is a quality insurance company"

shanna garcia

April 17, 2023

5  out of  5 rating by shanna garcia
"Madison Surf was very patient and made sure that I understood my policies , which I am highly grateful for. I would most definitely refer family and friends ."


April 3, 2023

5  out of  5 rating by Thekidfontana
"Thank you, Derrick, for great customer service and caring about what best fits my finances for amazing coverage! Best around no doubt! Got coverage for Home, Auto and Life bundled!"

Cory Mike

March 24, 2023

5  out of  5 rating by Cory Mike
"A++ Elzeys State Farm office always goes above and beyond."

Meg Mulford

March 24, 2023

5  out of  5 rating by Meg Mulford
"Even though I didn’t go with this company. Madison was amazing!!! I’m a single mom who works nights so I was exhausted when talking to her and she was sooo sweet and related to me and made my day with her positive attitude. I would recommend anyone to her."

Jason Hickman

March 15, 2023

5  out of  5 rating by Jason Hickman
"I’ve been with State Farm going on 44 years and they have been great Sharon has been a mainstay there and has worked with me on helping me with my claims over the years I’d recommend them to anyone who is looking for a great insurance company"

Peggy Jones

February 28, 2023

5  out of  5 rating by Peggy Jones
"Sharon Swartz has been my agent at State Farm in Berlin for many years. She is always pleasant knowledgeable and goes out of her way to address any situation that may arise. I count on her and am thankful for her many years of experience"

Reba Childs

February 14, 2023

5  out of  5 rating by Reba Childs
"Madison got me the best price at double coverage. I was impressed with the personalized service. She walked me through everything and made sure that I understood. I felt well taken care of"

r. mark Adkins

February 14, 2023

5  out of  5 rating by r. mark Adkins
"Since I was a teen, State Farm has never let me down. Great customer service ! Always On Point ! Also, a special thanks to Raymond and Sharon for going the extra mile, on more than one occasion !"

Julie Hemp

February 13, 2023

5  out of  5 rating by Julie Hemp
"We love the team at Derrick Elzeys office! Been with them for years and always helpful and easy to work with! Sharon is great!"

john willett

February 9, 2023

5  out of  5 rating by john willett
"My wife and I have been State Farm customers for 35 years or so, including about 25 of those years with the State Farm office presently headed up by Mr. Elzey. The service is bar none, the best. Thank you Derrick and Sharon for always taking care of us, Dave and Nina"

Sarah Hartman

January 25, 2023

5  out of  5 rating by Sarah Hartman
"I have had the pleasure of working with the Derrick Elzey Agency since 2020 when we changed our insurance company. From day one they have been courteous, knowledgeable and easy to work with. I appreciate them staying in touch with me about our policies and for accepting my phone calls with kindness and guidance. I highly recommend their agency to others. I'd like to give a shout out to Sharon, their Service and Retention Specialist, who is always there to listen and lend a hand to make any issue a smooth process."

Olena Kudinova

January 24, 2023

5  out of  5 rating by Olena Kudinova
"I’m very happy with my premium. State Farm has the best rates. Great thanks to Eboni who was so professional and amiable and answered all of my questions. She’s very knowledgeable and helpful. Thank you! Highly recommended!"

Brian Alley

January 13, 2023

5  out of  5 rating by Brian Alley
"I feel the need take minute and say just how great (Old School Service) We get from State Farm. Thank You Sharon, Ray and Derrick. Awesome, Thank You."

Richard Cannon

December 30, 2022

5  out of  5 rating by Richard Cannon
"Madison was amazing! She was very knowledgeable and you can tell she takes great pride in her job and giving customers the best support possible! Thank you Madison!"

Dick Keiling

December 13, 2022

5  out of  5 rating by Dick Keiling
"Great service and insurance product."


December 4, 2022

5  out of  5 rating by KARWIN TURNER

Stephanie Hotchkiss

November 21, 2022

5  out of  5 rating by Stephanie Hotchkiss
"The staff and agents in Derrick's office are always very helpful and continually check on the status of my claim repairs and have always been prompt with any questions or issues that I have."

Joni Vieau

November 16, 2022

5  out of  5 rating by Joni Vieau
"I was out of state & was pulled over. I did not have updated insurance info in my car. I called the office and they immediately emailed my current info and spoke to the officer. It really made my day as was on my way to visit my youngest grandson 💗"

Roxann Jarsocrak

November 16, 2022

5  out of  5 rating by Roxann Jarsocrak
"Our agent Sharon did an amazing job following up weekly until our truck was finished! It was a big job and due to parts and Labor it took several weeks to complete. We were very happy with the service and results! Thank You!!"